9/10/2023 0 Comments Optimum online contact numberYou can contact Optimum technical support at (888) 276-5255. They are closed on Sundays but open on Saturday 9 am to 1 pm. They are open Monday to Friday 9 am to 5 pm ET. The general customer support line for Optimum business is (888) 276-5255. They also have more specialized lines for services like technical support and mobile phonesīilling/General Customer Support: (888) 276-5255 You can reach Optimum business at (888) 276-5255 or by chatting with them online at It will make your chat experience faster if the rep is able to access the account before they talk to you. You don’t actually need that information, you can just give fake data and get them to locate your account another way. Before they’ll connect you to a rep, they’ll ask you to provide your first and last name, phone number, and access code. You can also chat with Optimum business customer support online. If you can’t solve your problem on your own, they prefer it if their agents has your information on hand before speaking to you. They want you to solve your problem on your own. They’ll want your info and what issues you’re having. They’ll ask you for your account information before connecting you with a representative.ĭon’t worry if you don’t have that info, just keep asking to speak to a representative and they’ll eventually connect you to one. Just click message us and type in speak to a representative. ![]() You can chat with Optimum customer service at If you want to lower your Optimum bill, your best bet is to call the specific phone number for your state/city rather than the general Optimum support line. ![]() In New York for the Bronx, Brooklyn, and Westchester, the phone number for Optimum customer service is (718) 860-3514. The number for residential sales in Long Island is (631) 393-0707.įor New Jersey especially Sparta NJ, call (973) 230-6048 for Optimum customer service and (973) 230-2037. You can contact Optimum customer support in Long Island at (631) 393-0637. If you’re in Connecticut, you can reach Optimum customer support at (203) 870-2583. The hours for Optimum customer service for all cities and states are 8 am to 9 pm Monday to Friday and Saturday and Sunday 8 am to 7 pm. Here’s the list below.īronx/Brooklyn Optimum Line: (718) 860-3514Ĭonnecticut Optimum Support: (203) 870-2583 Optimum has different customer support lines for different cities and states. Optimum Retention Department: (877) 936-4778 Customer Support Numbers By State Long Island Optimum Customer Support: (631) 393-0637īrooklyn Optimum Customer Support: (718) 860-3514 No matter which option you choose, Optimum Internet, Optimum Mobile, and the Optimum Complete package provide some of the best bundle deals on the market today.Below is a list of some of the main Optimum customer support numbers that we found in our research. Subscribers can purchase a new phone or bring their own while still getting reliable 5G network coverage. You can also choose the 1 GB or 3 GB pay-by-the-gig plans for as low as $15 per month per line. If you want to get Optimum Mobile alone, the Unlimited plan is $30 per month per line (for two lines), while the Unlimited Max plan is $40 per month per line (comes with more premium data and HD video streaming). Optimum is currently offering buy one, get one free on Samsung Galaxy A14 5G phones (through 36 monthly bill credits with any two new lines), as well as $150 off the Samsung Galaxy A54 5G phone with the promo code “SAVE150.” And those are just two phones in Optimum’s full lineup of 5G-enabled devices. Great for people in larger homes, Optimum also offers one free Optimum Extender (usually $3 per month).Ĭustomers who bundle Optimum Mobile and Optimum Internet plans into an Optimum Complete package can save up to $15 per month on their internet bill. It also comes with 24/7 technical support. Optimum internet plans come with the Optimum Fiber Gateway 6, which provides a reliable and powerful Wi-Fi router connection throughout your home. Plus, all internet plans come with free standard installation when you order online. When you sign up for 2 Gig Fiber Internet plan, you can get a $300 Visa Prepaid Card, while the 500 Mbps Fiber Internet plan comes with a $100 Visa Prepaid Card. Optimum is also offering some great perks for new internet customers. Optimum Complete combines super-fast Optimum Fiber internet speeds, whole home Wi-Fi coverage with the Optimum Fiber Gateway 6, and up to five mobile lines with unlimited data into one of the best deals in internet right now. You can now combine your Optimum Internet and Optimum Mobile plans into the brand-new Optimum Complete package for savings up to $15 per month.
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